Privacy Policy

Last updated: January 2025

This Privacy Policy explains how Exseed Technologies collects, uses, and protects information when you visit exseed.tech or use our SaaS platforms, custom enterprise development services, and consulting offerings (collectively, the "Services"). We primarily operate in Cambodia and support customers across Southeast Asia, including Myanmar, the Philippines, and Indonesia.

1 Information We Collect

We may collect the following types of information:

Account and Contact Data

Name, email, phone, company details, and other information you provide when you request a demo, create an account, or communicate with us.

Service and Usage Data

Information generated through use of our Services, such as system usage logs, device and browser details, IP address, and diagnostics.

Business Data You Provide

Operational and transactional data uploaded to our SaaS platforms, such as invoices, inventory, customer records, or financial reports, subject to your configuration and inputs.

Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand site usage.

2 How We Use Your Information

We may use your information for the following purposes:

  • To deliver, maintain, and improve our SaaS platforms and consulting services
  • To configure deployments, onboard users, and provide support
  • To process payments, invoices, and contracts
  • To analyze performance, reliability, and security of the Services
  • To communicate updates, marketing, and service notices (with opt-out where required)

3 Legal Basis (Where Applicable)

Where applicable, we process personal data based on one or more of the following:

  • Performance of a contract or pre-contract steps
  • Legitimate business interests, such as security and service improvements
  • Your consent, where required by law

4 Sharing Your Information

We do not sell your personal information. We may share data with:

  • Service providers and hosting partners that support our operations
  • Professional advisors and auditors under confidentiality obligations
  • Authorities if required by law or to protect our legal rights

5 Data Security and Retention

We maintain administrative, technical, and physical safeguards to protect data. We retain personal information only as long as needed for business, contractual, or legal purposes, then delete or anonymize it.

6 Cross-Border Transfers

Your information may be processed in Cambodia or other locations where we or our service providers operate, including parts of Southeast Asia. We take reasonable steps to ensure appropriate safeguards for cross-border data transfers.

7 Your Rights and Choices

Depending on your location, you may request access, correction, deletion, or restriction of your personal information and opt out of marketing communications.

8 Contact Us

For privacy questions or requests, contact:

info@exseed.tech